Position Details
Reference Number 16637
Position Title Senior Coordinator, Homeless Connect
Internal Only This position is open to employees of Uniting Communities only
Employment Type Permanent Full Time
Location Adelaide, 43 Franklin Street
Award Classification General Staff Agreement 2015 - Senior Coordinator Level 5/1 to 5/3
Hours Per Fortnight 76
Position Summary

Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 74,000 South Australians each year as they strive for bright futures and great lives. Through the dedication of over 1,500 passionate staff and volunteers, we offer a range of services to support the needs of individuals and our community to reduce inequality, improve wellbeing, overcome disadvantage and support people to live the best lives they can. We offer services across a range of areas including mental health and counselling; residential and community aged care; housing crisis and emergency support; disability services; services for Aboriginal and Torres Strait Islander peoples; financial and legal support; drug and alcohol counselling; family relationships; and respite and carer support. Uniting Communities also operates a number of additional services and businesses including Goodwill, Lifeline Adelaide and U City. We value diversity and are committed to providing respectful, accessible services to all.


About the Role

This is an exciting time for our crisis homelessness services, as the Homeless Gateway Service works with SYC/HYPA as the providers of the Youth Gateway to re-design the connection point to homelessness services for all South Australians. This service, as of 1 October, will be named Homeless Connect.

This is an exciting opportunity for you to be a part of a re-design process, analysing the current service delivery and working with a wide diversity of stakeholders to develop the best possible new service. This role is responsible for:

  • Direct line management and supervision of the frontline staff
  • Ensuring the highest quality of client service is provided
  • Working closely with the team, Senior Manager and SYC/HYPA to co-create the service
  • Working closely with stakeholders across the homelessness sector to ensure the service best meets the needs of all South Australians seeking a homelessness service.

Please note, the role will usually report to the Service Manager, however due to a pending maternity leave, this role will report directly to the Senior Manager for approximately 10 months. 

About You

You will have demonstrated experience in:

  • high quality service delivery
  • assessment for highly vulnerable clients, including suicide and risk assessment
  • leading a team.

It is desirable that you have experience in the South Australian homelessness sector. 

About the Remuneration

The Salary range will be dependent on experience and/or qualifications. We provide generous salary packaging benefits that enable you to increase and maximise your take home salary. In addition, other available benefits include; paid maternity leave, early intervention Physio Program, and discounted private health insurance. Check out our benefits at www.unitingcommunities.org


Your Application

Please attach a cover letter addressing the Position Description and a current resume including the names of 2 referees.

As an organisation, we are committed to protecting children, young people and vulnerable adults. All staff are required to work within our code of conduct and undergo relevant pre-employment checks.

Selection Criteria Essential: Experience working with complex and vulnerable clients
Desirable: Experience leading a community services program
Essential: Experience working in the South Australian homelessness sector
Contact Person Cheryl Lierton
Contact Number 0488147274
Closing Date 23/09/2020
Position Description
HGS, Senior Coordinator.pdf Open